Welcome to GenX Network Provider. These Terms and Conditions (“Terms”) govern your use of our internet services (“Services”). By subscribing to or using our Services, you agree to comply with these Terms.

 

1. Service Description
    We provide internet access and related services to residential and business customers. Service availability, speed, and quality may vary based on location, equipment, and network conditions. We strive to deliver reliable service but cannot guarantee uninterrupted or error-free access.

 

2. Customer Responsibilities

• Customers must provide accurate and current information during registration and billing.
• Customers are responsible for securing their passwords and  their own devices connected to the internet.
• Customers agree not to use the service for illegal activities, including but not limited to copyright infringement, unauthorized access, or distribution of malicious software.
• Customers must notify us promptly of any unauthorized use or security breaches.
• Customers must comply with all applicable laws and regulations.

 

3. Service Use and Restrictions

• Services are for personal or business use only and must not be resold or redistributed without prior written consent.
• Usage that negatively impacts the network or other users, including excessive bandwidth consumption, may result in restrictions or termination.
• Any misuse of service or violations of these Terms or unlawful behavior may lead to suspension or termination without notice.

 

4. Payment and Billing

• Customers agree to pay all fees as described in their service plan.
• Payments must be made on time; late payments may incur additional charges or service suspension.
• We reserve the right to change pricing and fees with advance notice.

 

5. Service Interruptions and Maintenance

• We strive to provide uninterrupted service but do not guarantee 100% uptime.
• Scheduled maintenance or unforeseen outages may occur; we will notify customers when possible.

 

6. Privacy and Data Protection

• We collect and process personal data as described in our Privacy Policy.
• We do not share your data with third parties except as required by law or for service provision.

 

7. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages resulting from service interruptions, data loss, or unauthorized access.
• Our liability will not exceed the fees paid by you for the affected service period.

 

8. Termination

• Customers may terminate services by providing e-mail written notice.
• We reserve the right to terminate or suspend services for violation of these Terms or non-payment.

 

9. Changes to Terms

• We may update these Terms from time to time; continued use of services constitutes acceptance of any changes.
• We will notify you of significant changes through our website or via e-mail.

 

10. Governing Law
     These Terms are governed by the laws.